Taxify
Delete Your Data
Last updated: 27 August 2026
This page covers the Taxify app (developer: Taxify), available on the App Store and Google Play. It explains how to permanently delete your account and every piece of data attached to it.
Delete it yourself, in the app
This is the fastest way, and works for any account, anonymous or with a recovery email attached:
- Open Taxify.
- Tap the settings icon at the top of the meter screen.
- Scroll to the bottom of Settings.
- Tap "Delete Account".
- Confirm by tapping "Delete" in the dialog that appears.
Your account and everything listed below are deleted from our servers immediately — there is no waiting period for this path.
No longer have the app installed?
If you added a recovery email to your account (Settings → Account Recovery) before uninstalling, email us from that same address with "Delete my data" in the subject line, and we will delete the account and everything attached to it within 30 days.
If you never added a recovery email, your account was anonymous by design — we have no way to know it was yours to find it from an email alone. In that case, the in-app option above is the only way to delete it; reinstalling the app will not bring the old account back unless a recovery email was attached first.
What gets deleted
- Your account and sign-in identity, including a linked recovery email if you added one
- Your driver profile: name, licence plate, vehicle type, and any permit number, phone number, national ID number and profile photo you entered
- Your rate and app settings
- Your trip history: start and end time, distance, fare, currency, any pickup/drop-off names, and cash received/change
- The GPS location points recorded during your trips
What's kept, and for how long
Nothing in the list above is kept for marketing, analytics or any other purpose — Taxify doesn't run analytics or ad tracking to begin with. The only thing that can outlive a deletion request is a short-lived, routine operational backup of the database, kept only to protect against accidental data loss. It isn't queried, read or used for anything, and it isn't restored except in the event of a full outage — it is cycled out automatically in the ordinary course of business.
Contact
Questions about this page or a deletion request: